Managing Human Resources


Managing Human Resources (11th Edition) explains how successful companies manage human resources to be able to compete effectively in a dynamic, global environment. Long known and respected as a tightly integrated, clear, higher-level text, Managing Human Resources (11th Edition) presents strong organizing themes: teams, diversity, global issues, corporate social responsibility/ethics/sustainability, and metrics/analytics. These themes are highlighted in interesting boxed features all over the 11th edition. The text also follows an organizational structure that emphasizes the HR Triad (employee, line manager, HR manager) with the understanding that effective human resource management requires mutual understanding and collaboration among HR professionals, managers, and all other employees. New to the 11th edition is an emphasis on preparation for the PHR/SPHR certification exam. Because organizations differ from each and every other in such a lot of ways–including their locations, competitive strategies, services and products, and corporate cultures–these experienced authors use a variety of companies to illustrate how employers address the challenge of managing human resources effectively. This new edition includes examples of companies in a variety of industries, sizes, and countries. The authors selected these organizations because they successfully combine a respect for established principles of human resource management with a willingness to experiment and check out new approaches, letting them succeed year after year.

About This Edition

New Features

  • Managing Human Resources has at all times had a strong emphasis on ethics, but this construct has been expanded in the 11th edition to address all facets of Corporate Social Responsibility: Ethics, Sustainability, and Environmental Issues. A large number of boxed features and other examples will give a boost to this new emphasis.
  • One of the five themes of the text, Metrics, has now been broadened to include Analytics, giving users the ability to measure how effectively HR policies are functioning. Users will find additional material in the Metrics and Analytics boxed features and woven all over the text.
  • Many new and up to date cases and examples reflect the very up to date, most critical issues in HR. Among these issues are the latest economic crisis, BP’s response to the Gulf oil spill, the controversy surrounding executive pay and bonuses, new legislation, and new technologies being used in the HR process. As well as, a minimum of one new Current Issue, found in the final section of each and every chapter, has been up to date or revised with new material.
  • In this age of ever-increasing globalization, the 11th edition includes more examples of HR issues pertaining to multinational and international businesses.
  • In response to users’ requests, the 11th edition also features a new center of attention on preparation for the PHR/SPHR certification exam. The sequence of the chapters has been adjusted and the chapters have then been organized into parts to correlate with the exam, and the authors have added new material to many chapters so that they can lend a hand users prepare for this certification process.

Additional Features

  • A section known as Current Issues appears in each and every chapter (very similar to the Human Resources Triad), addressing two current issues pertinent to that chapter’s topic.
  • Five key themes are emphasized all over the text: Teams, Diversity, Global Issues, Corporate Social Responsibility/Ethics/Sustainability, and Metrics/Analytics. These themes are integrated all over the chapters where appropriate to emphasize their importance as they relate to chapter material. The themes are reinforced through boxed features.
  • Fast Facts appear in the margins to offer tidbits of information that are interesting and once in a while surprising, giving students get admission to to important human resources information at the same time as increasing their interest in each and every chapter’s content. Quotes illustrate the perspectives of real managers and human resources professionals, offering personal insight into the human resources field.
  • Integrative Cases and Projects to Extend Learning encourage users to apply what they have learned from the previous chapters’ integrative cases and Web research.
  • The 11th edition’s emphasis on the global/international aspects of human resource management reflects the current trend of globalization in today’s business environment.
  • The book has been up to date with new cases at the end of the chapters in addition to additional examples scattered all over the book. This gives users a chance to apply their knowledge and makes the information more relevant.
  • Exciting topic coverage addresses the most critical issues in HR today: outsourcing and off-shoring; wage levels in different countries; new technologies; the latest economic crisis; ethics and social responsibility; and how to measure the effectiveness of human resources practices. Users will benefit by learning the most salient concerns in the field of human resources management.
  • The Human Resource Triad feature describes the different roles of HR professionals, managers, and employees, and how they impact the design and implementation of HR practices.


























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